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Birds & Blooms Extra! is going Digital


We will deliver any remaining issues of your subscription in digital format, via email unless you select one of the other options below. You will now also have access to a rich archive of issue dating back to 2019 in your library. Every issue going forward will also be added to your library for you to access at any time.

If you do not wish to receive Birds & Blooms Extra! in digital format, please select one of the following options:
  1. You can transfer your remaining issues to Birds & Blooms Magazine in print.
  2. You can cancel your subscription and receive a refund for any unserved issues.
Example: You have 3 issues left on your subscription to Birds & Blooms Extra!. You want to receive the digital version of the magazine, and we have your email on file. You don't need to do anything! You will still have 3 issues left, plus the free issue we have added to your subscription, and you will continue with the digital edition of Birds & Blooms Extra!

If you wish to transfer your subscription to Birds & Blooms magazine, you'll receive 3 issues of Birds & Blooms magazine if you don't currently have a subscription to that magazine. If you currently have a subscription to Birds & Blooms magazine, that subscription will be extended by 3 issues. To transfer your subscription, please contact customer service at 1-800-344-6913 and a representative can assist you with that transaction.

If you would prefer to cancel and get a refund, you will receive a refund for those 3 remaining issues. To request a refund, you can simply go HERE to access your account online and request to cancel.
The November 2024 issue of Birds & Blooms Extra! magazine is the final print issue. Future issues of the magazine will be published in digital format only, starting with the February 2025 issue. You received a notification letter with the final print issue of your Birds & Blooms Extra! magazine, (the November 2024 issue), regarding this change and stating you have the option to enjoy your Birds & Blooms Extra! subscription in digital format or cancel and receive a refund for any remaining, unserved issues if you do not wish to continue your subscription. Or you can transfer your remaining issues to Birds & Blooms magazine to receive issues of that magazine in print. If this letter didn't make its way to you or you have any questions, don't hesitate to email our customer care team at customercare@birdsandblooms.com. They are more than happy to help!
Nothing will change with your Continuous Renewal Service setup if you continue your Birds & Blooms Extra! subscription in digital format. Everything on your account will stay the same -email address, phone, subscription term - only the format will change.

*Continuous Renewal Service: Your subscription(s) will automatically renew at the rate then in effect at the end of each term until you cancel. You will receive a renewal notice before your subscription is renewed and your account is charged. You authorize us to charge your payment method at the rate on the renewal notice unless you cancel. If your payment method cannot be charged for any reason, we will bill you directly. You may cancel at any time by visiting Customer Care and receive a refund on all remaining issues. Frequency of publication and cover price are subject to change without notice. We may substitute any format or media in which the subscription is distributed with the same renewal terms. If a magazine becomes unavailable, it may be replaced by another with the same renewal features. Please print or save a copy of this form for your records.
The gift recipient received a notification letter with their last print issue (November 2024) stating that future issues of the magazine will be published in digital format only (starting with the February 2025 issue). If they do not wish to receive Birds & Blooms Extra! in digital format, they can contact customer service and transfer to Birds & Blooms magazine or they may cancel if they do not wish to continue their susbscription, in which case a refund of the remaining unserved issues will be sent to the gift giver.
  • If we do not have an email address on file for you and you sent in an order with payment on or before 6/27/2025, your order will be transferred to the print edition of Birds & Blooms magazine
    • To receive Birds & Blooms Extra!, simply log onto customer care HERE and update your current email address and we will deliver directly to your inbox!
  • If we have an email address on file for you and you sent in an order with payment, Birds & Blooms Extra! magazine will be delivered digitally via email.
  • If we do not have an email address on file for you and you sent in an order with payment that we receive after 6/27/2025, your order will be canceled and a refund issued. If you wish to receive the digital edition of Birds & Blooms Extra!, please log into customer care and update your email address prior to the order being canceled by going HERE.
  • I didn't receive notification for the current issue (or past issues), how do I get access:
    • Simply go HERE and put in your email address that we have on your account and you will be able to access all of your issues.
  • Can I download my issues?
    • Yes, you can! Go to your digital library and click the download icon next to the cover image. Or you can scroll to the bottom of your library and click Manage Issues > Enable Offline Reading.
    • You many only download one issue at a time for offline viewing.
  • I am not receiving my issue notification emails: If you haven't received your issue notification emails, check your junk or promotions folders. It is possible that the emails are going to your spam folder or your ISP is blocking the emails before they get to your inbox. Please make sure to whitelist delivery@mail.emagazines.com or go to How to Whitelist for more details.
  • Will I have access to my previous issues?
    • Yes!! You will now have access to a rich archive of issues dating back to 2019 in your library. Every issue going forward will also be added to your library for you to access at any time.
If you have any questions or concerns, you can go online to access your account here. Don't hesitate to email our Customer Care team at customercare@birdsandblooms.com. They are more than happy to help.

Account Information


For Magazines, you can:
  • View your account summary
  • Update credit card information
  • Update address/email address
  • Update preferences
  • Report missing/damaged issues
  • Temporarily suspend delivery
  • Cancel your subscription
  • Make a payment
  • Give a gift
For Products, you can:
  • View order history
  • Change login password
  • Update address/email address
  • Make a payment
Your account number is located above your name and address on your mailing label. The account number is preceded by a the three-letter and preceding 0s: Expiration

Postal/Email Address Changes


To update your address information, log-in to your account and click the "Update My Address" link on the left side.
To update your email address information, log-in to your account and click the "Update My Email Address/Preferences" link on the left side.
To arrange a summer/winter change of address, log into your account and click the "Update My Address" link on the left side. Then look for the option to change your address temporarily to define the change dates. We ask you to let us know of your future change of address about 6 to 8 weeks before you are ready to move.

Magazine Subscription Information


Yes we do! We have a Continuous Renewal Service program that gives our readers added convenience and the security of knowing their magazines will arrive without interruption. Under the terms of this offer, we will continue our readers' subscriptions each year until they tell us to stop, which they may do at any time. We write to current subscribers prior to the expiration of their subscription, informing them of the renewal under our Continuous Renewal Service. We will cancel a subscription at any time upon request from the subscriber, and issue the appropriate refund for any unserved issues.
Your expiration date can be found on your address label. It is located above your name, to the right of your account number. Expiration
There are either two accounts in your name or two accounts exist for your household. We will be happy to combine the two accounts into one and extend your magazine subscription accordingly. Email us at the title-specific customer care email address found at the bottom of this FAQ, so that we can update our records. Be sure to provide both names or account numbers from the magazine labels.
Simply go HERE and put in your email address that we have on your account and you will be able to access all of your issues.
To cancel your subscription, log-in to your account and click the "Cancel My Subscription" link on the left side. You can also email us at the title-specific customer care email address found at the bottom of this FAQ with your request. Please include your complete name, address and account number, if known.

Taste of Home Website FAQs


Changing your password is easy. After you log in, click on the 'Update My Profile' link at the top of the page. Under 'Optional Information', type a new password into the 'Change Password' box and confirm the new password in the 'Repeat New Password' box. Please note, this is not related to your customer care account.
Click 'Log In' at the top of the TasteOfHome.com homepage and look for the 'Forgot Password?' link. Your password will be emailed to you. Please note, this is not related to your customer care account.
Click 'Log In' at the top of the TasteOfHome.com homepage and look for the 'Forgot Password?' link. The password we have on file for you will be emailed to you.

Book Product Information


If you would like to cancel enrollment in a reading series, you can email us at customercare@rd.com, and we'd be more than happy to help! Please include your complete name, address and account number, if known. You can also cancel by logging in to your account.
If you would like to cancel enrollment in a reading series, you can email us at bookcustomerservice@rd.com, and we'd be more than happy to help! Please include your complete name, address and account number, if known. You can also cancel by logging in to your account.
We guarantee your satisfaction. If for any reason you are not happy with your purchase, you may return it within thirty (30) days and your money will be refunded or the product will be replaced. If the product and addressing vehicle hasn't been opened simply write "return to sender" on the original package and drop it into your local mailbox. Or you may send the product to the address below, being sure to include your name, address and account number.

Book Services
PO Box 1197
Buffalo, NY 14240-1197

Important information regarding sweepstakes scams that misuse our company name or our brands:

We have heard from many customers over the past few years, regarding mailings and phone calls received, incorrectly stating they were a winner in our sweepstakes. We've compiled information that can be used, to help you determine if what you received is legitimate, or, as we've found in many cases, a scam.

Our sweepstakes and contests are always free to enter, and there is never any fee associated with winning. We will never request that you wire or pay any amount of money in order to claim a prize.

We will never send you a check to cover fees, taxes or costs. Scammers may send you a check, ask you to cash it and send them part of the money back to cover fees for winning a prize. This is a sure sign of a scam. You NEVER have to SEND IN MONEY to win money. We would never ask you to send us a money transfer card or a money order before sending your prize out.

We do NOT come to your home to award any prizes. If someone calls you and says they are coming to your home to award you the prize, be wary of a scam.

We do NOT ask people for personal information over the phone. If you receive a call requesting personal information such as bank account numbers, credit card numbers or social security numbers, be wary of a scam.

If you think you are the target or victim of a fraud, report it at once. Visit the National Fraud Information Center at www.fraud.org for more information.

If you have any questions regarding authentic contests or sweepstakes material from our company, please contact us at customercare@rd.com for more information.